Course in Customer Experience Management

Date:

Start 13.12.2018 until 17.12.2018

Price:

For 5 Days is £3200
For 10 Days is £5850

Course Locations

London, Paris, Istanbul, Dusseldorf, Amsterdam, Geneva, Prague, Madrid, Casablanca, Dubai , Kuala Lumpur, Singapore, Munich, Vienna, malta,

Course Description:
Increasingly, organisations are recognising that the complete experience enjoyed or endured by their clients’ imperative to customer retention, growth and profitability. CE at UP in association with Consulta Research presents a four-day course on Customer Experience Management (CEM). The course focuses on the development and execution of CEM measurement, strategies and implementation. It provides a deeper understanding of the essentials of CEM for organisations wishing to increase customer retention, growth, loyalty and profitability. Delegates will be on their way to become customer experience specialists and address one of the fastest growing needs in modern organisations.


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